Wisconsin moratorium on shut-offs ends April 15
We Energies urges customers who are behind on their energy bills to get caught up before the end of the winter heating moratorium. Customers in significant arrears are at risk of disconnection starting April 16.
The company is launching its Stay Connected campaign, using phone calls, bill inserts and other messaging to alert customers who are behind on their bills.
Several payment options are available to prevent disconnection.
We Energies offers a minimum payment option or flexible payment plans. In addition, Energy Assistance funds are available to help qualifying customers.
Budget billing also may help customers manage their monthly energy expenses by spreading out their annual charges more evenly over 12 months.
Customers having problems paying their bills are encouraged to contact We Energies as soon as possible. They can select a payment option and learn more about energy assistance by calling 800-842- 4565. Customers also can visit weenergies.com to learn more about online payment options.
“If customers are struggling to pay their energy bills, they should not hesitate to call us,” said Joan Shafer, senior vice president of customer services for We Energies. “Our goal is to work with customers so they can maintain their service year-round.”