
Kevin Hafemann (left) and Shannon Jones, safety personnel at Milwaukee Public Schools, discuss the district’s new Standard Response Protocol. Hafemann shows the emergency-related materials previously available at MPS, saying that the new material is easier to use in an actual emergency. (Photo by Devin Blake)
By Devin Blake
This story was originally published by Milwaukee Neighborhood News Service, where you can find other stories reporting on fifteen city neighborhoods in Milwaukee. Visit milwaukeenns.org.
Milwaukee Public Schools has rolled out a new emergency protocol designed to standardize and simplify responses to emergencies.
Staff, families, students and the broader community were tragically reminded of the need for such protocol when, just weeks ago, a gunman opened fire during a student Mass at a Minneapolis school, killing two children and injuring more than a dozen others.
Shannon Jones, MPS director of school safety and security, said shooting incidents like these prompt staff to reflect and assess.
“I think after every incident that has happened nationwide, actually worldwide, we kind of look at where we are and try to take in consideration the ‘what ifs,’” Jones said. “Overall, it’s about the safety of the kids.”
What’s new?
On Sept. 2, the first day of the school year at most MPS schools, students were introduced to the Standard Response Protocol, said Kevin Hafemann, emergency operations manager for the district.
The protocol was developed by the “I Love U Guys” Foundation, a national nonprofit that provides free safety resources to schools.
Posters explaining each response are displayed in classrooms at MPS’ roughly 150 schools.
Those responses are: Hold; Secure; Lockdown; Evacuate; and Shelter.

New emergency response protocols were put into place recently at all MPS schools. (Photo by Jonathan Aguilar/ Milwaukee Neighborhood News Service / CatchLight Local)
Five emergency responses
Here’s what each response entails for students and teachers.
• Hold: Students remain in their room or area, while hallways are kept clear. While holding, normal activities can continue.
• Secure: Teachers lock outside doors to protect people inside buildings. Although awareness should be heightened, normal activities can continue.
• Lockdown: Teachers clear hallways, lock doors to individual rooms and turn off the lights. Students hide and keep quiet.
• Evacuate: Students move to an announced location, leaving personal items if necessary.
• Shelter: Depending on the hazard announced by the teacher, students respond with the relevant strategy. For example, if there’s an earthquake, students should drop, cover and hold.
Easier in an actual emergency
“The neat thing about the SRP (Standard Response Protocol), it’s very simple. There’s only five, so it’s an all-hazards approach,” Hafemann said.
The posters replaced a much more detailed flipbook.
“This is where we came from,” Hafemann said, holding up the flipbook. “Very great, excellent information. But during a crisis, you lose your fine motor skills. You’re not going to have time when you’re scared to be able to read what to do.”
Many community partners were involved in bringing the new protocol to MPS, Hafemann said. This includes the Milwaukee Police Department and the Milwaukee Fire Department.
Fire Chief Aaron Lipski said the collaboration has helped MPS avoid “reinventing a wheel on something that might not work in the real world.”
For example, he said, it’s important for staff to know that during a fire, one of the safest areas of a building is the stairwell.
“Through good incident command and communication with folks at the building, that gives us time for them to go, ‘Hey, we got a kid in a motorized wheelchair on the west stairwell, third floor.’ That becomes a major priority for us,” Lipski said.
Some emergency protocol details cannot be shared publicly for safety reasons, but families are informed whenever changes directly affect school procedures, said Missy Zombor, president of the Milwaukee Board of School Directors.

New emergency response protocols were put into place recently at all MPS schools. (Photo by Jonathan Aguilar/ Milwaukee Neighborhood News Service / CatchLight Local)
What’s the same?
Although the Standard Response Protocol is new for the district, it is part of the district’s ongoing Emergency Operations Plan.
The plan is an overarching safety framework mandated by state law, requiring school districts to coordinate prevention, mitigation, response and recovery efforts across the district.
A range of emergency drills are also mandated: monthly fire drills; at least two tornado or hazard drills annually; one “school violence” or “lockdown” drill annually.
MPS also conducts defibrillator drills and, for younger students, bus evacuation drills each year.
What steps can be taken now?
Families should review the Standard Response Protocol poster with their schoolchildren, Hafemann said.
“Just have those discussions with children about these and that they’re aware of what to do,” he said.
Lipski advised reviewing “the basic stuff” as well.
“They probably do well to review basic ‘stranger danger’ stuff,” he said. “Yes, we want you to follow instructions that your teachers are telling you, but if you need to leave the building because there’s an emergency and you get separated, make sure you find an adult that you are familiar with.”
As children get a little bit older, Lipski added, it would be helpful for them to get CPR training and some basic first aid.
“It just reinforces that, ‘Hey, you know what – helping people is a thing you can do,’” Lipski said.
For more information
Families can update their contact information in the online Parent Portal to effectively use SchoolMessenger, the district’s emergency communication tool.
If families have safety and security-related questions, students can reach out to their respective teachers first, while parents can contact Jones or Stephen Davis, media relations manager for MPS, Davis said.
Jones can be reached at 414-345-6637.
Davis can be reached at 414-475-8675 and davis2@milwaukee.k12.wi.us.
MPS also provides some opportunities for input from families through school-based councils, district surveys, board meetings and community listening sessions, Zombor said.
The Wisconsin Department of Justice maintains a statewide portal for reporting safety concerns. People can also call the tipline at 800-697-8761.
Families and students can access key safety and security documents on the MPS website.