Floyd C. Griffin III (right, at the head of the table), a student service specialist in the Office of Multicultural Services at Milwaukee Area Technical College, asked the board why he and others weren’t moved to new positions. (Photo by Alex Klaus)
By Alex Klaus
This story was originally published by Milwaukee Neighborhood News Service, where you can find other stories reporting on fifteen city neighborhoods in Milwaukee. Visit milwaukeenns.org.
Every time third-year Milwaukee Area Technical College student Devin Hayden comes to the Office of Multicultural Services, student service specialists welcome her with open arms.
“It’s literally just nothing but ‘hi Devin, how are you doing? How’s your parents?’ ” she said. “I felt like I could talk to them about anything that was going on.”
Now, students like Hayden are wondering where they’ll find support once the office closes on Sept. 18.
In August, MATC announced it is restructuring the office into a new Office of Community Impact and eliminating four student service specialist positions to comply with federal recommendations to end race-based practices.
Some are questioning whether the decision aligns with the message the college sends regarding inclusivity and diversity.
‘A safe place’
Walter Lanier remembers students walking through the doors of the Office of Multicultural Services saying, “this is different when I walk in here.”
Lanier, who ran the department until 2022, said many students of color consider the office their “home base.” He thinks it will be almost impossible to fill the gap left by eliminating four student support specialists.
They specialize in serving the needs of Black, Indigenous, Asian and Hispanic students but also work with students from other backgrounds.
The office also rescued leftover food from the cafeteria and gave it out to students free of charge, Hayden said. She said some students came to the office for food every day.
“I would cash in on that because sometimes I don’t have enough money for lunch,” Hayden said.
Electronic signs promoting support for MATC students at the front of the downtown campus student center. (Photo by Alex Klaus)
Crystal Harper, a student who’s taken classes at MATC for nine years, said the office is her “safe space.” She credits the office for supporting her growth in school, even connecting her with an internship and supporting her candidacy for governor.
“When eagles fly, they don’t have to move their wings. They’re just soaring. So they told me to be like the eagles—continue to soar,” Harper said. “That’s what my plans are, to continue to soar.”
Hayden, who identifies as a Black queer woman, said she didn’t just feel like a number at the Office of Multicultural Services like she does in other spaces on campus.
Eliminating that space contradicts the college’s message of “community and inclusivity,” Hayden said.
“The message that [the college is] spreading that yes, we promote students, we promote students of different walks of life but then at the same time we’re going to eliminate this entire department is ridiculous to me,” Hayden said. “None of us are trusting that. None of us think that that decision is right.”
MATC to ‘champion holistic support for all students’
The four student service specialists received an email on Aug. 19 informing them that the Office of Multicultural Services will be restructured into the Office of Community Impact and their positions would be eliminated.
The office will “champion holistic support for all students,” MATC told NNS in a statement.
The decision comes amid the Trump administration’s efforts to revoke federal funding from colleges and universities that use “race-conscious practices” in programs or activities.
MATC leaders said they restructured the office to align with the administration’s guidance because the office solely serviced students who identify as a specific race or ethnic group.
“Fulfilling our mission to serve all students in our community while adjusting to this guidance from the U.S. Department of Education has been challenging,” read the statement from MATC. “We want to continue to stress our commitment and focus on supporting each and every one of our students, providing them with the resources they need to succeed.”
In August, U.S. District Court Judge Stephanie Gallagher in Maryland determined that the way the Trump administration attempted to threaten revoking Diversity, Equity, and Inclusion (DEI) programs was unconstitutional.
MATC leaders said they are equally committed to supporting the employees whose positions were eliminated.
In the email, Michael Rogers, vice president of student engagement and community impact, invited support specialists to apply for two new positions within the Office of Community Impact: One that focuses on “specialized training and student events” and another for “mentorship programs,” if they wished.
Additional concerns
In an Aug. 26 MATC District Board meeting, student service specialist Floyd C. Griffin III, who worked in multicultural services for four years, asked the board why the college eliminated his position.
“I’m living through the indignity of working day after day knowing that my service, my dedication and my livelihood have already been dismissed by leadership,” Griffin said. “After years of commitment, this is how the college treats its employees of color—rushed, silenced and discarded.”
The four service specialists are people of color.
Tony Baez, the former MATC vice president of academic affairs, implemented bilingual programs at MATC in the 1990s. He said MATC President Anthony Cruz should rethink eliminating support specialists.
“MATC is an institution that is so large that with each [support specialist], you can ease them into other kinds of positions to help those students that need the support systems,” Baez said. “He had options.”